Refund & Cancellation Policy

Please read our Refund & Cancellation Policy carefully before making a purchase.

Effective Date: 15 November 2018

At Skillstride Academy Pvt Ltd, we are committed to providing high-quality training in Digital Marketing, Graphic Design, Video Editing, and CIMA preparation.

1. No Refund Policy

All payments, including course enrollments, subscriptions, and workshop registrations, are final and non-refundable. Once payment is made, no refunds will be issued under any circumstances, including:

• Non-usage of the service.
• Failure to attend live sessions.
• Change of mind after purchase.

2. Subscription Cancellation Policy

Our services operate on a subscription model with multiple duration plans.

• If a subscription is not renewed before expiry, access to course materials will be automatically revoked.
• Users will not be charged after their subscription expires unless they manually renew it.

3. Course Modifications & Discontinuation

• We reserve the right to modify, update, or remove any course content.
• We may discontinue certain courses or services without prior notice.
• Such changes do not qualify for refunds or adjustments.

4. Exceptional Circumstances

If a transaction error occurs (e.g., duplicate charges), please contact us within **48 hours** for review. Refund requests will be considered only in cases of:

• Duplicate payments.
• Incorrect deductions due to a technical error.

All refund decisions will be made at our sole discretion.